DUO PRO / SUPPORT ARTICLE
Pairing and reconnecting
A first connection needs approval on both devices.
Release details will be updated when distribution begins.
Try these steps
- Select the Mac from the tablet app.
- Compare the six-digit code shown on each device and approve only when they match.
- If the request times out or was cancelled, start the connection again from the tablet.
What to check
Both devices show an approved connection and the extended display opens.